Crisis at The Old Fire Station - Volunteer Coordinator

Crisis
Closing Date: 
Monday, 21 November, 2011
Salary / Fee: 
£24,000

Job role
The aim of this role is to ensure the efficient running of all volunteering activities in Oxford. This will include volunteering opportunities for both the general public and Skylight members. To work with the Volunteer Manager in the implementation of the Crisis Volunteering Strategy and Business Plan, thus ensuring the spread of good practice in all aspects of volunteering across Crisis.

Ideal candidate

  • Experience of coordinating volunteers and an understanding of volunteers' motivations and the benefits they bring to Crisis.
  • Ability to develop good working relationships with colleagues, volunteers and external partners and confident in providing advice and guidance to others around policy, procedure and good practice.
  • Knowledge of best practice in managing volunteers
  • Experience of working successfully as part of a team, whilst also being able to work on own initiative
  • Excellent customer care skills when handling enquiries and calls about volunteering.
  • Ability to communicate effectively when addressing a variety of audiences in person, on the phone, via email, and when giving presentations to groups.
  • IT literate and able to maintain and develop effective administration systems for processing volunteer enquiries, applications, recording volunteers' feedback, managing the database and producing reports etc.
  • Excellent organisational skills, including the ability to manage a high volume workload and manage conflicting priorities
  • Commitment to recognising the potential in all volunteers and understanding the importance of diversity in volunteering and the positive impact it can have for Crisis, the volunteer and the wider community.
  • Experience of engaging with people who have experienced homelessness or other forms of social exclusion.
  • Further Information

    Contact Details: 
    To apply please download a full job description and application forms from http://www.crisis.org.uk/jobs.php?id=372 and follow the application instructions online. Please send us your completed application forms by 9am on 21 November 2011.